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Stephen Frost

Globally recognized, diversity and inclusion expert Stephen Frost helps organizations understand, lead and deliver inclusion systemically, adding measurable value to their bottom line. Stephen has worked with hundreds of clients to embed inclusive leadership into their decision-making. In his keynote talks and workshops, Stephen delivers and facilitates honest and fresh conversations to build an essential foundation for the important work of diversity and inclusion to occur. He helps attendees to understand diversity and inclusion, and provides solutions for organizations to lead inclusively.


Inclusive Leadership

How to Develop an Inclusive Mindset and Behavior for Business and Personal Success

There’s a simple contradiction in the way leaders manage their people and run their organizations that is too often overlooked; they are addicted to sameness in an age of diversity. That is fundamentally an unsustainable position to be in. Understanding and being adept at inclusive leadership will help leaders thrive in their increasingly diverse environment.

Inclusion is not just about accepting people’s differences – it’s about leveraging colleagues’ and employees’ unique experiences and backgrounds, as well as understanding your customers’ needs, to drive innovation and results.

Stephen reframes the business case for diversity and then shows how it is in all leaders interests (whomever we may be) to embrace difference. With reference to in-groups and out-groups in addition to self and role, audience members are guaranteed to have an a-ha moment in terms of why they should lead inclusively. They’ll leave this session equipped to take business goals, customer loyalty, and their career to the next level.

Intended Audience: Senior leaders and executives – especially those skeptical about the results of diversity and inclusion.


The Business Case for Diversity

Many organizations have talented Diversity Officers and operate Diversity 101 programs; however, they may find to get the most out of their program they need to upgrade to inclusion 3.0. Diversity is great, but so is bringing differences together in one team, and often this second imperative is forgotten in the pursuit of the former.

Without inclusion, diversity can fail. Stephen offers a powerful, humorous and compelling argument for inclusion, based on empirical evidence from around the world combined with the latest Harvard research. It is a thought provoking, challenging and informative opportunity to refresh the believers and convert the currently unconvinced to Real Inclusion.

Intended Audience: Chief Diversity Officers and Human Resource department leaders.


Diversity to a Deadline

How London Created Everyone's 2012 Olympics 

The 2012 London Games are recognized as the most diverse, inclusive and successful ever. As Head of Diversity & Inclusion at the London Organizing Committee of the Olympic Games and Paralympic Games Ltd., Stephen Frost was responsible for incorporating diversity and inclusion across the 200,000 person workforce, volunteers and contractors, as well as in the $2 billion procurement program and all aspects of service delivery. Stephen shares how diversity and inclusion were embedded in 57 departments, 134 venues and 8,000 torchbearers and resulted in reduced recruitment costs and contributed to supply chain savings of over $150 million.

Intended Audience: All leaders – including those specifically responsible for diversity and inclusion.


Authentic LGBT Leadership

As any gay person knows, coming out is one of the hardest things you’ll ever do in life. Coming out is not a one-off event, it is a constant process. It is a situation LGBT people face with every new job, every new boss and every new client. Often, this places LGBT people at a disadvantage in the professional environment. How do you navigate a diversity of reactions, including negative reactions from clients? Questions straight people take for granted can cause additional stress, anxiety and effort for LGBT people, and divert effort away from the day job.

However, not only can this potential disadvantage be neutralized; it can actually be turned into a net benefit for the individual and for the organization as a whole. Using powerful theory and compelling case studies, Stephen can support, inform and inspire your LGBT staff to step up, lead and make an enhanced contribution to their careers and your organization.

Intended Audience: Members of LGBT Employee Resource Groups or Affinity Groups as well as diversity councils.