A Slice of the Pie: How to Build a Big Little Business
How does a suburban pizza joint end up profiled on national magazine covers and network TV news? (Hint: The secret is not in the sauce.)
In A Slice of the Pie, Sarillo tells the story of how he built his extraordinary culture and shows how anyone can follow his methods. For instance, Nick’s managers engage the staff by tracking and rewarding unusual metrics, such as how many guests request a particular server or the average check amount of each carryout host. Likewise, team members of all ages and levels of experience are encouraged to express themselves, acquire new skills, and suggest ideas to help the business grow.